We want everyone to enjoy their stay; so please respect the rights, peace and privacy of other guests.
Solar heated pool & spa Games room with Big Screen TV Playground/Beach Volleyball court Camp kitchen with free BBQ's Excellent TV Reception/TV cable to sites Laundry & kiosk Grassy sites & landscaped gardens Quiet location
Speed limit:The speed limit throughout the park and entranceway is 10kph (walking pace only). Any driver exceeding this speed limit will be obliged to leave their car outside the boom gates. Give way to pedestrians & cyclists.Parking of Vehicles: Only one vehicle per site is permitted. Extra vehicles are to be registered at Reception and parked as directed. A fee may apply. No maintenance on your car is permitted on site.Boom Gates: The boom gates are for your security. Please do not allow others to use your pin code or key card upon entry and exit from the park. Tail gating is not permitted. Tags or pin numbers must be used upon entry and exit.
Pool: Children under 11 years using the pool must be supervised by a responsible adult, over 16 years of age, from within the pool fence. For safety reasons; No bombing, back flipping, diving, running, skylarking or aggressive behaviour is permitted in the pool area. No balls, boards or glass are permitted in the pool area. Visitors wishing to use the pool will incur a small fee and is payable at Reception prior to entry.
Skateboards & Electric scooters: No skateboards or electric scooters permitted within the park.Bikes, Rollerblades, Ripstiks & Scooters: Helmets must be worn when riding bikes, scooters, Ripstiks & rollerblades. Bikes etc. are not to be ridden between dusk & 8.00am. They should not be ridden in the vicinity of the amenities building, campers’ kitchen, shop, and boom gate or reception areas. Bike licences are applicable for children up to 16 years – See Reception for details. We recommend locking up bikes or scooters when not in use.Fax & Photocopying, Printing: Available at Reception for a small fee.Mobile Reception: Mobile reception throughout the park is patchy, better Reception can be sometimes found opposite the Reception.Playground: Available for use only from dawn to dusk, however children using the playground prior to 8am must be supervised by an adult to limit noise as a courtesy to other guests. We recommend supervision of children at all times.Ball Games: A beach volley ball court is available next to the playground. Basket & Volley Balls are available at Reception with a $10 refundable deposit. No other ball games are to be played within the park or on park roads. We suggest the use of the soccer fields across Skennars Head Road. Parents: Parents remain responsible for the conduct of their own children. Children must not be left in the park unattended.Noise Disturbances and Security: Noise must be kept to a minimum at all times. Quietness between 10pm & 8am will ensure that everyone enjoys their stay. Management are contactable 24 hours on 66877450, or there is an emergency button at the front of Reception. All emergency services have 24 hour access to the park. Be security conscious; please lock up when leaving your accommodation and secure eskies, bikes and personal equipment.Air Conditioning: Please conserve energy by closing all doors and windows when using A/C. To avoid an extra charge please turn A/C off when absent from cabin or van. We reserve the right to turn electricity off for non-compliance.Hire Equipment: Woollen under lays, cots and extra linen can be obtained from Reception for a small fee, subject to availability. Selections of DVD’s are for hire at kiosk.Your Cabin: Our accommodation is not serviced; in order to maintain low tariffs please ensure that your cabin is left in a satisfactory condition upon departure. I.E. Please wash and dry dishes, and remove rubbish. Provisions of coffee, tea, and sugar are only to get you started; extra can be purchased from the shop. NO SMOKING IN CABINS.Maintenance: If you notice a maintenance problem or safety issue throughout your stay, please feel free to report it to Reception and we will attend to the job as soon as possible. No car maintenance is permitted.NO PETS ALLOWED IN THE PARK
Power Leads: When required for caravans, 15 amp power leads must be used and should be a minimum of 10 metres in length.Garbage & Recycling & Dump point: Wheelie bins can be found at several locations around the park. A rubbish centre is provided for your use, on the north side of the amenities building and north side of pool. Dump point is located near bins in front of Amenities block.Camp Kitchen: The kitchen is available for all guests to use, including the free BBQ’s. We ask that you leave the equipment in the same condition that you would like to find it and remove all rubbish. Personal items, food boxes and eskies should be stored on your own site.Mail & Messages: Please see noticeboard located outside Reception. Outgoing mail can be left in mail box located outside Reception.TV/Games Room: Open 8.30am to 9.30pm. An adult must accompany children under 8 years. No food or drink. Change available for games during shop hours. During School holidays movie times are displayed on board outside Games Room during holidays. G or PG movies upon request at agreed times outside school holidays. Big screen Digital TV.Internet: A coin operated internet kiosk is available for use in Games Room for $2.00 for 15 mins; alternatively a wireless hotspot or is available in Games Room area. See Reception for details.
Bunk Beds: Australian Standards relate to the use of bunk beds and state that: "Children under the age of 9 years are not permitted to use the top bunk. Also children must not play on the top bunk."Water conservation: Although we are not currently on water restrictions, we do appreciate & endorse saving of water. Our gardens are watered with bore water.Emergency and evacuation plan: Please see park map for evacuation points, staff members will then advise you what to do in the event of an emergency.
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Big 4 Ballina Headlands Leisure Park35 Skennars Head Rd Ballina NSW 2478 Free: 1800 181 208 Phone: (02) 6687 7450 Fax: (02) 6687 7165